Have a question about an order, a design or a gift? Get in touch and we'll reply as soon as we can.
Opening hours
Monday to Saturday, 10am to 7pm. Messages sent outside these hours are answered on the next working day.
About an order?
Please include your order number (it starts with JP). You can find it under My Orders after signing in on the store. If a piece arrived damaged, a photo of the item and the packaging helps us sort it out quickly.
Many answers are already in our Frequently Asked Questions.